Onsite Support
$115/hr.
For any business services rendered between 8AM - 5PM, Mon-Fri.
One hour minimum, prorated in 15 minute increments after.
Remote Support
$115/hr
Our remote support services allow us to respond faster and save businesses time and money.
Prorated in 15 minute increments.
After Hours Support
$172/hr.
For any business support response or service before 8AM and after 5PM, Mon-Fri.
One hour minimum, prorated in 15 minute increments after.
Remote Management & Monitoring (RMM)
$110/unit
RMM server service is mandatory for HIPPA & PCI compliant businesses. RMM also reduces support costs and Total Cost of Ownership (TCO) of the systems.  Each business system is unique. We calculate the monthly unit cost by the number of servers and or network systems being maintained.
Travel Cost
$115/hr.
There is an additional travel cost to areas outside of Boise, Eagle or Meridian.
30 minute minimum, prorated in 15 minute increments after.
Pick-up/Drop-off Repair
$50/each-way
This is ideal for non-urgent repairs which may take longer than a day. We will pick-up and drop-off a workstation for $50 each way in Boise, Eagle or Meridian. Some restrictions apply.
Invoicing
We invoice on the 1st or 15th of each month. Payment is due by the due date on the invoice.
Late Fees
We encourage our clients to contact us if they may be late or need to make other payment arrangements. Payments received after the due date will be assessed a late fee of 5% or $35 minimum per billing period.


*These rates are effective July 1, 2016.
*BNI Member Businesses enjoy a $5/hr labor or RMM unit discount. 


Send Payments to:
PO Box 1061, Eagle, ID 83616

Or Pay Online

208.343.6116
Copyright 2002 - 2016   |   Net Key Consulting